1. How long does shipping take?
Orders are processed within 0–1 business day.
After shipment, delivery usually takes 2–3 business days depending on your location and carrier conditions.
2. How can I track my order?
Once your order has been shipped, you will receive a tracking number by email. You can use the tracking number on our Track Your Order page to monitor your shipment status.
3. Do you offer free shipping?
We occasionally offer free shipping promotions on selected products or orders. Shipping costs are otherwise calculated at checkout.
4. What payment methods do you accept?
We accept major credit cards and other secure payment methods available at checkout.
5. Can I cancel my order?
Orders may be canceled before they are processed or shipped. Once shipped, orders must follow our return process.
6. What is your return policy?
We offer a 30-day return policy for eligible items. Products must be unused and returned in their original packaging.
7. What should I do if my order arrives damaged?
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the issue so we can assist you quickly.
8. Do your sheds and gazebos come with assembly instructions?
Yes, all eligible products include assembly instructions and necessary installation information where applicable.
9. Do you ship internationally?
We currently ship within the United States and selected international locations depending on product availability.
10. How can I contact customer support?
You can contact us using the information below:
GeHome
108 N Anna Dr
Allen, TX 75013
United States
Phone: +1 (972) 390-1010
Website: https://gehome.shop/